Broward.org Website to be Upgraded to
SharePoint 2010 in April
Enterprise Technology Services and the Office of Public Communications will upgrade the broward.org website and Broward Web Publishing, the content management interface, to SharePoint 2010 beginning in April. The upgrade will include two phases.
- Phase One begins after 5 p.m. on Friday, April 26, and is scheduled to continue through the weekend. The initial platform upgrade will have minimal effects on broward.org and agency sites. No change will occur in the visitor's experience on broward.org, the look and feel, or how content is managed. Broward.org will be available throughout the upgrade.
- Phase Two begins in May and will continue through the end of the year as all agency sites are upgraded to take advantage of the new SharePoint 2010 features. The upgrade will mainly affect Broward Web Publishing and how content is authored and published to broward.org. Minimal change will occur to the visitor's experience on broward.org.
For questions, contact Broward County Website Manager, Rob Nadeau, at firstname.lastname@example.org or 954-357-7462.
Technical Support Phone Scams
These criminals are now running phone scams where they masquerade as technical support personnel. They call potential victims claiming to be from a legitimate computer support company, such as Microsoft, and say they have detected that the victim’s computer is acting abnormally and likely due to a virus. The victim is then directed to a website to download software or use services that will allow the criminals to remotely connect to the computer.
Once the software is loaded, the criminals are now able to harvest information from the computer or install malware that will capture keystrokes for login credentials to online services such as your personal bank account.
How to protect yourself from scams:
- At work: No technical support vendor should ever contact you directly. Only Enterprise Technology Services (ETS) will contact you.
- At home: Be immediately suspicious of anyone who calls to provide technical support, especially if you have not requested this type of service.
- If you subscribe to a computer support service: Ask the person to identify themselves, what company they work for, take their phone number down and tell them you will call them back. In the interim, research the company to determine if it is a legitimate.
- Do not fall for the caller’s sense of urgency.
- Do not trust Caller Id as that can be spoofed to look legitimate.
- Never provide personal information to anyone who calls or emails you.
Reference: Sans “Ouch” July 2012